About this Author
SocialMediaB2B was co-founded by Kipp Bodnar from HubSpot and Jeffrey L. Cohen from Radian6, both social media strategists.
2012
Business & Money
Processes & Infrastructure
11:56 Min
Conclusion
7 Key Points
Conclusion
Leveraging social media for B2B marketing requires strategic alignment, clear objectives, and consistent effort. It's about more than just creating buzz; it's about generating leads, proving ROI, and reaching a wider audience. Accept its power wisely and watch your business thrive in the digital landscape.
Abstract
B2B companies should use social media to understand their audience and build relationships. Many B2B firms miss out on the benefits of social media because their leaders don't realize its potential. In their guide, experts Kipp Bodnar and Jeffrey L. Cohen explain social media's benefits for B2B businesses, including ROI calculation and tailored strategies for different platforms. They emphasize clear communication and quality content, advocating for long-term investment in social media over short-lived ads. Their approach includes SEO, ROI tracking, and diverse content like webinars and e-books to boost lead generation and business growth.
Key Points
Summary
Streamline B2B marketing via social media platforms effectively
Social media can skyrocket your business-to-business (B2B) marketing game by saving you money, boosting your leads, and proving the worth of your marketing efforts with solid returns on investment. Surprisingly, many CEOs doubt whether marketing activities impact their company's profits. But with social media, you can show them the direct link.
This new tech is like a mix of creativity and smarts clashing together, sparking a revolution. Wanna get ahead? Jump in, but only if social media fits your business vibe. Not all companies vibe with it. If you're small, like, serving five customers or less, just talk to them directly, keep it old-school with face-to-face chats. And if your customers are hidden behind tough security walls, for example, in the military, they won't be scrolling through social media feeds. And hey, if you need to sell stuff fast, social media might not be your best bet. It's not the superhero of quick sales. Plus, it's a big time and money commitment. So, before diving in, make sure you're ready to splash out on a solid strategy.
In traditional marketing, you rent attention with ads. But in social media, when people read your posts or watch your videos, you own their attention. Paid ads fade away, costing you just once. Social media content lives on forever online, more like a lasting investment than a one-off expense.
Generate leads through social marketing
To attract more customers through social media, follow these five steps:
"Search Engine Optimization" (SEO)
To make sure more people find your business online, smart B2B marketers tweak their content so search engines can easily pick it up. They match their website's content with how search engines work. To get more hits on your website when people search for businesses like yours, use a "unified keyword strategy." Choose a set of main keywords and use them a lot in your content.
Make sure your page title highlights a keyword from your web address (URL). Repeat these words throughout your page content. Craft a compelling meta description that describes your page effectively. Choose five unique keywords relevant to your business and write separate blog posts for each one. Keyword rankings matter less now than in the past. Social media's personal touch has made keyword rank less important. Today, search is social, and what matters most is your social media engagement - likes, updates, and content sharing.
Creating inbound web links boosts your site's popularity with search engines. Aim for links from reputable sites like CNN.com. Blogs also help with inbound links. Encourage partners and contacts to link to your site. PR reps should ask media outlets mentioning your firm to include links to your website.
Social media ROI
Social media isn't just about creating a buzz; it can also make you money. By gathering the right data for social media ROI (Return on Investment), you can show how much money social media brings in compared to what you spend on it. To figure out your social media ROI, use this formula: subtract the total lifetime value (TLV) from the cost of acquiring them (COCA), then divide that by COCA. TLV means the average amount of money a customer spends with your business over their lifetime. COCA includes all your marketing costs, like salaries, outside agency fees, and advertising expenses for a specific time, whether it's a month, quarter, or year.
You can figure out where your leads are coming from using two methods. First-action attribution looks at the first place someone clicked a link to your website, like from a tweet. Last-action attribution focuses on the last marketing step before a sale, such as clicking on a pay-per-click ad. Both methods help you see how much money you're making from your social media efforts. To keep track of your return on investment (ROI) and lead generation, check your social media stats at least once a month. Big brands might want to check weekly. Forget about meaningless numbers like follower counts or impressions. Instead, focus on leads and the money they bring in.
"Social Media Reach"
Many B2B marketers focus too much on targeting and forget about reaching a wider audience, which can help influence more customers. Social media platforms offer great chances to persuade the key people who sway your target customers. Here are six proven ways to boost your reach:
Webinars, E-books, Videos, and Beyond.
Catchy social media offers can help attract potential customers. For many B2B companies, e-books ranging from 10 to 50 pages are effective because they're informative and entertaining. A good e-book needs an interesting title, lots of headlines and images, and links to your online content. Make sure your e-book's file name includes your company name.
Webinars are another great way to generate leads. Promise attendees that you'll send them the webinar videos and slides via email. Keep the slides simple, with just the key points, and include important takeaways. Create a "video site map" for your website so Google knows you have video content.
Other useful B2B marketing options online include
Business exhibitions
Social media isn't just for online success; it can boost your game at trade shows too. Check out Twitter to see what people are planning for the next big event. Then tailor your approach to match their interests. Use apps like Foursquare to get more foot traffic to your booth. And don't forget your blog, Facebook, and LinkedIn to drum up even more attention. Virtual conferences and sales talks? Yep, you can do those too with webinar platforms.
Smooth the Obstacles on Your Path
To avoid the hassle of getting every little thing approved by the legal team at work, simply ask for permission to post updates on social media without having to go through official channels. Push to make sure that company management won't block access to social media, even though about one out of every three big firms does. If the higher-ups aren't sold on using social media for marketing, propose starting a trial run to show them the benefits of generating leads and getting a good return on investment for the company.
Share: